GDPR /CCPA Privacy Policy
Premium Blend LLC is strongly committed to protecting our customers' privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. We have always had a robust and effective data protection program in place that complies with existing law and abides by the data protection principles. However, we recognize our obligations in updating and expanding this program to meet the demands of the GDPR and the CCPA Data Protection regulations.
Our Commitment
· Your information will not be shared, rented, or sold to any third party.
· We use state-of-the-art security measures to protect your information from unauthorized users · We give you the possibility to control the information that you share with us (opt-out)
Premium Blend is committed to processing data following its responsibilities under the GDPR and CCPA Regulations.
Article 5 of the GDPR requires that personal data shall be:
a. processed lawfully, fairly, and in a transparent manner concerning individuals; b. collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
c. adequate, relevant, and limited to what is necessary concerning the purposes for which they are processed;
d. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that inaccurate personal data, having regard to the purposes for which they are processed, are erased or rectified without delay;
e. kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organizational measures required by the GDPR to safeguard the rights and freedoms of individuals; and
f. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures.”
1. Notice
We will inform you when information that personally identifies you ("personal information") is asked for and you will have the choice to provide it or not. Generally, this information is requested when you [install/download/subscribe/amend] for product updates, newsletters, or other online services.
2. Usage
We collect personal data from users to render our services effectively. The types of data collected may include but are not limited to, contact information, account details, and usage data.
We use your personal information for the following purposes:
· To provide you with information that will allow you to use our services
· To automatically customize your documents with your information
· To alert you of software upgrades, updates, discounts, or other services from Premium Blend LLC
We collect your email when you register for our services or when you have a new user to provide the appropriate services. It also enables us to send you informational communications about Premium Blend, such as its purpose and the best use you can make of our services. We will also collect your email addresses to send you any support information.
We may also collect your name, language, currency, operating system, document search, and country information for a better experience with Premium Blend LLC products/services.
We also collect your phone number to contact you in case these emails bounce back because of a typo in your email address and if we cannot figure out what the correct email address is.
We also contact the phone number that is provided if we require any confirmation regarding payment processing and confirmation of information shared to prevent fraudulent activities.
We also use our clients’ email to notify them of the release of new services or promotional offers.
We may transfer and process personal data outside the European Economic Area (EEA) to provide our services effectively. When data is transferred outside the EEA, we ensure that appropriate safeguards are in place to protect personal data under the General Data Protection Regulation (GDPR) and CCPA standards. This may include using Standard Contractual Clauses or ensuring that the receiving country has an adequate level of data protection as determined by the European Commission. Users will be informed about such transfers and the measures taken to safeguard their data.
3. Consent
When you provide your personal information, you consent that it can be used for the above purposes and that Premium Blend LLC ] is an authorized holder of such information. If you choose not to register or provide personal information, you can still use our website but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us
you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page.
4. Access to your information
You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information simply contact your account manager or support team member or request that we send you this information.
5. Your rights:
· Right to Rectification: You can correct inaccuracies in your personal data.
· Right to Erasure (Right to be Forgotten): You can request data to be deleted.
· Right to Restrict Processing: You can limit how your data is used.
· Right to Data Portability: You can request your data in a structured, machine-readable format.
· Right to Object: you can object to your data being used for certain purposes (e.g., marketing).
· Automated Decision-Making: Any processes involving automated decisions should be mentioned, including your rights to contest such decisions.
· Right to Know: You have a right to know what personal data has been collected, for what purpose, and with whom it has been shared (including for business purposes vs. selling).
· Right to Delete: You have the right to request deletion of your personal information.
· Right to Non-Discrimination: You can exercise your right and will not face discrimination (e.g., being denied services or charged differently).
· Do Not Sell your Information Link: If the business sells data, you will have the right to opt out of the sale of personal information.
· Verification Process:
a)Request Submission: Clients will submit a request for access to or deletion of their data. b) Identity Verification: We will verify the requester's identity using specific information or
verification codes.
c) Response Timeline: Verified requests must be responded to within 45 days.
d) Data Handling: If the request is legitimate, the data is provided or deleted; if not, the client is informed. 6. Security of information
Premium Blend LLC is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.
We guarantee that all e-commerce transactions follow the latest security measures and use the best available technologies.
7. Retention of information
We retain information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first.
Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes or as regulated by law.
8. Cookie Policy
We use cookies and similar tracking technologies on our website to enhance user experience, analyze site traffic, and provide personalized content.
8.1. What Are Cookies?
Cookies are small text files stored on your device that help us recognize you and remember your preferences.
8.2. Purpose of Cookies:
We use cookies for various purposes, including:
Essential Cookies: Necessary for the website's functionality.
Performance Cookies: To analyze how users interact with our site and improve performance. Functional Cookies: To remember user preferences and enhance user experience.
8.3. User Consent:
Under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), we are required to obtain your consent for the use of non-essential cookies. Upon your first visit, you will see a cookie banner informing you about our cookie usage and requesting your consent.
8.4. Managing Cookies:
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your experience on our website.
For more details, please refer to our Privacy Policy. By using our website, you consent to our use of cookies as described in this policy.
9 What do we do with the Information you share
Your information is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.
When you register for our services you are asked to provide your contact information, including a valid email address. We use this information to communicate with you as per the SLA signed with you
In the event we need to share your information for business purposes i.e. 3rd party support we will only provide such companies with the information required for them to perform these services only . These service providers are bound by strict privacy policies and are prohibited from using your information for any other purpose.
In very rare instances Premium Blend LLC may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on Premium Blend LLC or the site;
(b) protect and defend the rights or property of Premium Blend LLC and its family of websites and properties; and
(c) act in urgent circumstances to protect the personal safety of users of Premium Blend LLC, its websites, or the public.
9. How to opt-out
We provide users with the opportunity to opt-out from receiving updates on our products, newsletters, and other communications from us. You can opt out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.
Opt-Out Policy for Data Sales
Under the California Consumer Privacy Act (CCPA), Premium Blend LLC is committed to protecting your privacy and providing you with the ability to control your personal data. If we sell personal data, we ensure that users are informed and have the right to opt out of such sales.
Opt-Out Process:
If you do not wish for your data to be sold, you can submit an opt-out request by contacting customer support.
We will process your request promptly and ensure that your preferences are respected. For more information about our data practices and your rights under the CCPA, please refer to our Privacy Policy.
10. Data Breach Notification Policy
Under the General Data Protection Regulation (GDPR), in the event of a data breach, we are required to notify both affected users and the relevant supervisory authority within 72 hours. Our policy outlines the process for identifying a breach, assessing its impact, and promptly informing users of the breach, including the nature of the data involved and the measures taken to mitigate risks. Detailed timelines and procedures for notification are established to ensure compliance and transparency.
11. Does Premium Blend LLC privacy policy apply to linked websites?
Our Privacy Policy applies solely to information collected on our website or from our partners who are authorized or have consent from customers to release the information to us.
Premium Blend LLC is not responsible for the actions of third parties who do not procure consent through the appropriate channels. We encourage you to review their privacy policies to learn more about what, why, and how they collect and use personal information. Premium Blend LLC adheres to industry-recognized standards to secure any personal information in our possession, and to secure it from unauthorized access and tampering.
However, as is true with all online actions, third parties may unlawfully intercept transmissions of personal information that is outside of our control.
Premium Blend LLC will notify you promptly of any breach occurring of this nature and will always mitigate risk for our customers wherever possible.
12. Changes to this policy
If we make changes to our Privacy Policy, we will post these changes to you so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify you by email.
13. Enforcement of policy
If for some reason you believe Premium Blend LLC has not adhered to these principles, please notify us and we will do our best to promptly make corrections.
14. Questions or comments
If you have questions or comments about this privacy policy, please email us or write us at: Premium Blend LLC
[EMAIL]
it@premium-blend.com
[EFFECTIVE DATE]
September 26, 2024
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