Create Customers For Life

We help the world's biggest brands become category leaders by creating lifelong customer loyalty with Sprinklr®

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60% of consumers feel wronged by businesses for a simple reason: they're being ignored. Your team is so busy fighting software and worrying about ROI that they can't focus on actual customers. The conversation becomes about internal metrics, not human beings. And the worst part? Your customers feel that neglect. They lose trust, and take their business to someone who is listening.

2025 Edelman Trust Barometer Global Report

No More Brand Breakups!

Hi, we’re Premium Blend. After hundreds of Sprinklr implementations for some of the biggest brands on the planet, we know how to guide CX teams through the mess and make customer experience human, workable, and lasting...so you can stop brand breakups before they happen and keep your customers for life!

This is our team cleaning up trash together at the beach!

The Path to Customer Trust

Pair the right purpose, people, and platform, and your brand becomes a trust machine. Sprinklr helps power it — but it’s our secret sauce that keeps customers for life.

1. Name the Pain

We surface real problems, align leadership, and set a direction teams can believe in.

2. Make it Work

We configure your platforms, train your teams, and stick around until it sticks and starts showing results.

3. Watch it Grow

When trust takes root, customers return, spend more, and fuel lasting momentum.

Pulse Check Your Brand’s Trust

Take our quick Trust Diagnostic and uncover where you shine and where you can grow.

Discover Your Score

Benefits

When you work
with us

When CX works, everything changes. Customers believe in your brand, they continue to buy from you, and they fuel the kind of growth you can build on for years to come.

Work With Us

Measureable Customer Loyalty Increase

Category Leading Brand Growth

Platform Adoption + Utilization

Exceptional Technology ROI

The ROI of Trust

Our team has over 150+ years of combined Sprinklr expertise. That's why we've been the GO-TO Sprinklr partner for 400+ brands, helping them avoid brand breakups, keep customers for life, and achieve real results like these:

50%

Increase in CSAT and improved sales/customer retention

30%

Efficiency gained in Marketing Operating Costs

200%

Improvement in Customer Services SLAs

Our Mission:

We create trusted human experiences in an increasingly digital, first world.

As the only Certified B-Corp in the CX space, we hold ourselves to a higher standard. Proving that customer experience can drive growth and do good at the same time.

10% of our annual profits are donated back into our communities.

What we do

Resources

Companies with a Conscience White Paper

Download our most recent white paper now to better understand "The Art and Science of Doing Good — and How That leads to Bigger Business"

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Arbonne Case Study

It's a win for people locally, it's a win for the planet and it's a win for our business,” Andrea Chase says - let's see how the multi national team at Arbonne walks the talk!

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Groundwork Case Study

We want to originate the projects, so we engage with the communities where the growing is done. We’re not going to come in, do a ribbon-cutting event and then leave.” check out Groundwork Founder, Jeff Chean's Virtuous Cycle of Funding Female Coffee Growers

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